Privacy Policy

1. Introduction

That'sCAP ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App"). Please read this Privacy Policy carefully.

2. Information We Collect

2.1 Information You Provide Directly

Account Information: When you create an account, we collect your email address, username, and any profile information you choose to provide.

Content You Submit: We collect and process text conversations, screenshots, and other content you upload for analysis. This content is processed by our AI systems to provide lie detection and conversation analysis services.

Communication Data: When you contact our support team, we collect the information you provide in your communications with us.

2.2 Information Collected Automatically

Usage Data: We collect information about how you use the App, including features accessed, time spent, and interaction patterns. This helps us improve our services and user experience.

Device Information: We collect device identifiers, operating system version, app version, and device settings to ensure compatibility and optimize performance.

Log Data: Our servers automatically record information when you use the App, including IP addresses, access times, and technical error logs for troubleshooting purposes.

2.3 Information from Third Parties

App Store Data: We receive information from app stores (Apple App Store, Google Play) related to your downloads, purchases, and reviews.

Analytics Services: We use third-party analytics services that may collect additional usage information to help us understand user behavior and improve our services.

3. How We Use Your Information

3.1 Core Service Provision

We use your information to provide our AI-powered conversation analysis and lie detection services. This includes processing your submitted content through our artificial intelligence systems to generate insights, scores, and recommendations.

3.2 Service Improvement and Development

Your usage data helps us understand how users interact with our App, allowing us to improve existing features and develop new ones. We analyze aggregated, anonymized data to identify trends and optimize user experience.

3.3 Communication and Support

We use your contact information to respond to your inquiries, provide customer support, and send important service-related notifications. We may also send you updates about new features or changes to our services.

3.4 Legal and Safety Purposes

We may use your information to comply with legal obligations, enforce our Terms of Service, protect our rights and property, and ensure the safety and security of our users and services.

4. Information Sharing and Disclosure

4.1 Service Providers

We share information with trusted third-party service providers who assist us in operating our App and providing services. These providers include cloud hosting services, analytics providers, and customer support platforms. All service providers are contractually obligated to protect your information.

4.2 AI Processing Partners

Your submitted content may be processed by our AI service providers (including OpenAI) to provide conversation analysis and lie detection features. These partners are bound by strict data protection agreements and use your data solely for providing our services.

4.3 Legal Requirements

We may disclose your information if required by law, legal process, or government request. We will also disclose information if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will provide notice of such transfers and any changes to this Privacy Policy.

5. Data Security

5.1 Security Measures

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, secure server infrastructure, and regular security assessments.

5.2 Data Retention

We retain your information only as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Account information is retained until you delete your account. Content submitted for analysis may be retained for service improvement purposes but is anonymized where possible.

5.3 Data Breach Response

In the unlikely event of a data breach that affects your personal information, we will notify you promptly and take immediate steps to secure your data and prevent further unauthorized access.

6. Your Privacy Rights

6.1 Access and Correction

You have the right to access, update, or correct your personal information. You can modify your account information directly through the App settings or by contacting our support team.

6.2 Data Deletion

You may request deletion of your personal information by deleting your account through the App or contacting us directly. Please note that some information may be retained for legal or legitimate business purposes.

6.3 Data Portability

Upon request, we can provide you with a copy of your personal information in a structured, commonly used format. This allows you to transfer your data to another service if desired.

6.4 Opt-Out Rights

You can opt out of certain data collection and processing activities, including marketing communications and non-essential analytics. However, opting out of essential data processing may limit your ability to use certain App features.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your information.

8. Children's Privacy

Our App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.

9. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information to third parties.

10. European Privacy Rights

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, object to processing, and data portability. You also have the right to withdraw consent and lodge complaints with supervisory authorities.

11. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your device browser, though disabling cookies may affect App functionality.

12. Third-Party Links and Services

Our App may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you access through our App.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of significant changes through in-app notifications, email, or other appropriate means. Your continued use of the App after such changes constitutes acceptance of the updated Privacy Policy.

14. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

• Email: support@thatscap.ai
• Website: https://thatscap.ai/privacy

For European users, our Data Protection Officer can be reached at: support@thatscap.ai

15. Effective Date

This Privacy Policy is effective as of the date listed at the top of this document. Your use of the App after this date constitutes acceptance of this Privacy Policy.

By using That'sCAP, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.